The Shelter Services Coordinator position provides direct support to individuals and families affected by domestic violence, sexual assault, stalking, trafficking, and dating violence. This role reports to the Director of Shelter and Youth Services, offers a starting wage of $49,000, and requires varied hours including nights, weekends, holidays, and on-call shifts.
The coordinator supports a 24-hour shelter and crisis response system by delivering trauma-informed, survivor-centered services focused on safety and stability. Core responsibilities include crisis intervention, emotional support, safety planning, and responding to urgent needs such as shelter, transportation, healthcare, and legal assistance. The position also involves maintaining a safe and structured shelter environment while supporting daily operations and resident needs.
Staff collaborate with community partners and internal teams to coordinate services, assist with system navigation, and connect participants to housing, legal, and healthcare resources. Accurate and confidential documentation, participation in meetings and training, and adherence to VAWA and agency requirements are essential parts of the role. Applicants should have relevant education or experience in social services, knowledge of crisis intervention and advocacy, strong communication skills, and the ability to work independently and in high-stress environments.
For more information, check out DVIP Iowa